SOP checklist

• Define rollback method (revert, flag-off, hotfix) and expected time-to-rollback.

• Assign incident commander/on-call owner and escalation contacts.

• Validate backups (data + config) and restore procedure.

• Run a short tabletop test of rollback steps.

Outputs

• Rollback runbook

• On-call + escalation roster

• Backup/restore verification note

Done when

• Rollback steps are tested and a named owner is accountable.